Terms of service

1. General

By using our website and placing an order, you agree to be bound by the following terms and conditions. These terms apply to all visitors, users, and customers of our platform.

2. Orders

All orders are subject to availability and confirmation.

We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information.

3. Products

All products are described and represented as accurately as possible.

Slight variations in color, size, or finish may occur due to manufacturing processes or digital display settings.

4. Pricing & Payment

All prices are listed in Euros (€) and include VAT unless otherwise stated.

We accept payments via secure methods (credit/debit card, PayPal, etc.).

Prices may change at any time without prior notice.

5. Shipping and Delivery

Orders are shipped within 1–3 business days from confirmation.

Shipping costs and estimated delivery times vary depending on the destination and weight.

Buyers are responsible for customs duties, import taxes or any additional charges imposed by the destination country.

We are not responsible for delays caused by customs or local courier issues.

6. Returns & Refunds

You have 14 days to return an item from the date of receipt.

Items must be returned in original, unused condition with packaging and tags.

Refunds will be processed to the original payment method within 7 business days of receiving the item.

Return shipping costs are the responsibility of the customer unless the item is defective.

7. Tracking:

All orders are shipped with a tracking number.

You will receive an email with tracking information once your order has been dispatched.

8. Intellectual Property

 

All content on our website (including logos, designs, text, and graphics) is owned by or licensed to our brand and is protected by copyright laws.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

10. Jurisdiction

These terms are governed by the laws of Portugal, and any disputes shall be resolved in the courts of that jurisdiction.